Privacy Policy
Effective Date: 27/02/2025
Last Updated: 27/02/2025
Pure Crystal (“we,” “our,” “us”) operates PureCrystalWater.net and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data, as well as your rights under the General Data Protection Regulation (GDPR).
1. Data We Collect
We collect and process the following categories of personal data:
1.1 Information You Provide to Us:
- Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping address.
- Account Information: If you create an account, we collect login credentials.
- Payment Information: Processed securely by third-party payment providers (we do not store payment details).
- Communications: Emails, messages, and support inquiries.
1.2 Automatically Collected Information:
- Device & Browser Data: IP address, device type, browser type, and cookies.
- Website Usage Data: Pages visited, time spent on our website, and referral sources.
- Marketing & Preferences: Interaction with emails and advertisements.
2. How We Use Your Data
We use your personal data for the following purposes:
- To Process Orders & Deliver Products: Fulfillment of orders, processing payments, and shipment.
- To Provide Customer Support: Responding to inquiries and resolving issues.
- To Improve User Experience: Personalizing website interactions and analyzing website usage.
- To Send Marketing Communications: Promotional offers, newsletters, and updates (with consent).
- To Ensure Security & Prevent Fraud: Protecting against unauthorized transactions and cyber threats.
- To Comply with Legal Obligations: Meeting legal, tax, and regulatory requirements.
3. How We Store & Secure Your Data
We take security seriously and implement the following measures:
- Data Encryption: SSL encryption for data transmission.
- Access Controls: Restricted access to personal data.
- Secure Storage: Data stored on secure servers with industry-standard protections.
- Retention Policy: Personal data is retained only for as long as necessary to fulfill the purposes outlined above or comply with legal obligations.
4. How We Share Your Data
We do not sell or rent your personal data. However, we may share data with:
- Service Providers: Payment processors, shipping companies, and analytics providers.
- Legal Authorities: If required by law or to protect legal rights.
- Marketing Partners: Only with consent for personalized ads.
- Business Transfers: In case of mergers, acquisitions, or business restructuring.
5. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance user experience. You can manage cookie preferences via browser settings. For details, refer to our Cookie Policy.
6. Your Rights Under GDPR
As an EU resident, you have the following rights:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Object: Opt-out of direct marketing or processing based on legitimate interests.
- Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
7. International Data Transfers
If data is transferred outside the UK/EU, we ensure adequate protection through Standard Contractual Clauses (SCCs) or other safeguards.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Policy
We may update this policy from time to time. Any significant changes will be notified via email or website updates.
10. Contact Us
For any questions about this policy, please contact:
Pure Crystal
25 Junior Street, Basil, London, SE18 6SY
Email: [email protected]
Website: www.purecrystalwater.net
By using our website, you acknowledge that you have read and understood this Privacy Policy.