Terms & Conditions

Terms and Conditions

Effective Date: 27/02/2025
Website: PureCrystalWater.net
Business Name: Pure Crystal
Address: 25 Junior Street, Basil, London, SE18 6SY
Email: [email protected]

Welcome to Pure Crystal. By accessing and using our website, PureCrystalWater.net, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website.


1. Acceptance of Terms

By using this website, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree, please do not use our website.

2. Products & Services

Pure Crystal sells crystal-infused water bottles for spiritual and wellness enthusiasts. We make every effort to ensure product descriptions, images, and prices are accurate. However, slight variations may occur due to the nature of natural gemstones.

3. Eligibility to Use

To purchase from our website, you must be at least 18 years old or have the permission of a parent or legal guardian.

4. Orders & Payments

  • All prices on our website are in GBP and include VAT where applicable.
  • We accept payments via major credit/debit cards and PayPal.
  • Orders are subject to availability, and we reserve the right to cancel or refuse any order.
  • You agree to provide accurate billing and shipping information.

5. Shipping & Delivery

  • We offer standard and expedited shipping options.
  • Delivery times are estimates and may be affected by unforeseen delays.
  • International orders may be subject to customs duties and taxes, which are the buyer’s responsibility.

6. Returns & Refunds

  • We offer a 30-day return policy from the date of receipt.
  • Products must be unused, in their original packaging, and accompanied by proof of purchase.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Refunds will be issued within 14 days after receiving the returned item.

7. Warranty

  • We offer a lifetime replacement warranty for manufacturing defects.
  • This does not cover accidental damage, misuse, or general wear and tear.

8. Intellectual Property

  • All content on this website, including images, text, logos, and product designs, is the property of Pure Crystal and is protected by copyright and trademark laws.
  • You may not copy, reproduce, or distribute our content without prior written consent.

9. User Conduct

  • You agree not to use our website for any unlawful purposes.
  • You may not attempt to interfere with our website’s security or functionality.

10. Privacy Policy

  • We collect and process personal data in accordance with our Privacy Policy, which is available here.
  • By using our website, you consent to our data collection practices.

11. Limitation of Liability

  • Pure Crystal is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We do not guarantee that the energetic properties of crystals will have specific effects.

12. Indemnification

You agree to indemnify and hold Pure Crystal harmless from any claims, losses, or damages arising from your violation of these Terms.

13. Changes to Terms & Conditions

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be resolved in the courts of London, UK.

15. Contact Us

If you have any questions about these Terms, you can contact us at:

Pure Crystal
Email: [email protected]
Address: 25 Junior Street, Basil, London, SE18 6SY


By using our website, you agree to these Terms and Conditions. Thank you for shopping with Pure Crystal!